AuditVault UK — Data and Account Deletion
NOVA BENEFICIA LTD · Updated 9 October 2026
Delete in the app
Sign in with the Google account you use in AuditVault UK. Open Settings, choose Delete my account and local records, review the warning and confirm Delete. If a recent sign-in is required, sign out and sign in again before retrying.
Request deletion without the app
Email contact@nova-beneficia.co.uk from the Google email address used in AuditVault, with the subject “AuditVault account deletion”. Say that you want the AuditVault UK account and its associated data deleted. If you cannot use that email account, contact support for an alternative verification process.
We verify that you control the sign-in email before completing manual deletion. Do not send passwords, one-time sign-in codes, tax identifiers, banking or payment details. We aim to complete verified requests within 30 days, subject to applicable legal requirements.
What is deleted
In-app deletion removes the active account’s local records and receipt images on that device and the Firebase sign-in account. When backend services are active, associated account verification data and any historical AI responses, quotas and response reports from earlier versions are removed. If deletion fails, local records are retained and the app shows a message; contact support if retrying does not complete it.
What can remain
Remote deletion cannot wipe an offline local database or other devices. Previously exported or shared PDFs, CSVs and receipt images, copies held by recipients, and earlier guest workspaces must be removed separately when lawful. Google retains its own payment/financial records. Minimal hashed account/receipt anti-abuse markers may remain for up to 90 days plus the next daily cleanup cycle. Those markers do not retain your readable business records or AI conversation.
Before you delete
Export records you are required to retain and keep your original evidence. Deleting an app account, signing out or uninstalling does not cancel a Google Play subscription. Manage or cancel it through Google Play → Payments & subscriptions → Subscriptions. A purchase is bound to its app account; recreating an account may require support to resolve access.
You can request access or correction at the same support address. AuditVault UK 0.6.10 and later have no AI assistant or chat box. Any historical server data from earlier use remains within the scope of account deletion; the feature removal alone does not erase previously retained provider data.